Privacy Policy

Privacy policy represents the conditions in which “Duccessa” through Authorized Natural Person Coleaşă Olivia uses your personal data. This data helps us to identify you when you use the website duccessa.com. We assure you that this data will be used only according to this privacy statement and for the exclusive purpose for which it was collected. 

Authorized Natural Person Coleaşă Olivia, as owner of duccessa.com, respects the private nature and security of processing the personal data of each person who visits this website and has the obligation to safely manage the personal data you provide us. 

According to RGPD, you have the right to information, access, rectification or deletion, restriction, portability and withdrawal of consent any time. 

You have the right to request at any time the deletion of personal data from our database by email to: office@duccessa.com or by enquiry form from the “Contact” page of website duccessa.com.

Duccessa.com request the following data:

  • last name and first name
  • personal ID number or serial and number of identity card
  • contact information: phone number, address,  email address;

The purpose of data collection is:

  • information of users regarding the status of orders;
  • evaluation of products and services offered;
  • for advertising, marketing and publicity, statistics.

Ways of data collection:

  • Newsletter Subscription Form 

According to RGPD, we inform you that the personal data requested in this form (name, email address) is used for the purpose of regularly sending you information about promotions, products and events.   

This personal data will be stored until you express the desire to unsubscribe. You can unsubscribe at any time by selecting the button ”Unsubscribe” which is found in the footer of any newsletter or by email at: office@duccessa.com.

  • Order Form 

According to RGPD, we inform you that the personal data requested in this form (name, personal ID number or serial and number of identity card, telephone number, e-mail address, postal address) is used for the purpose of fulfilling the contractual obligations.   

- the email address will be used for the purpose of order confirmation and sending of invoice;

- last name, first name, telephone number and address will be used for the purpose of creating transport documents and will be used by the partner courier companies exclusively for the purpose of fulfilling the contract. 

This information is stored for a period of 10 years.  


Data security

Duccessa.com commits to ensure the security of your information. 

For the confidentiality and security of data, duccessa.com is protected by a password and a username. Also, the databases are stored on a secured server, protected from fraud attempts and are accessed by password. Not all employees of the company have access to databases, and those who have access have previously signed an agreement for the observance of the legal provisions in the field.

When sending a question on the website or for the use of contact form, you have to give your email address, your name and telephone number. They will not be displayed on website.  


Feedback

If you have questions or suggestions regarding duccessa.com, please, contact us at office@duccessa.com

Any comments, questions, feedback, ideas, suggestions or other communications or information about or relating to the duccessa.com website, its functionality or improvement will remain the property of Authorized Natural Person Coleaşă Olivia.